- API instability – Incident details

All systems operational

API instability

Resolved
Major outage
Started over 1 year agoLasted about 3 hours

Affected

API

Major outage from 8:16 PM to 11:10 PM

Updates
  • Resolved
    Resolved

    A cleanup transaction in our Neo4j database lead to a deadlock on one of the largest nodes, leading to a large transaction queue and exhaustion of available connection pool to the database. This caused instability and in some periods downtime, and required reboot of the affected database.

  • Investigating
    Investigating

    We are currently investigating this issue.